That's all folks! Please leave a comment in the comment section below or even better: like and share this blog post in the social networks to help spread the word about this solution. If the error persists, then proceed to uninstall and reinstall the printer and the printer's software on your PC. After booting to Windows 10, reconnect the printer's power cord and check if the "Printer Status unknown" error on HP Smart app is resolved. After 1 minute, power on your computer.Ĥ. Disconnect the power cord from the printer for 1 minute.ģ. * Note: If the HP Smart error "Printer Status unknown" persists, then try the following:Ģ. Just click the Setup button to enable all HP Smart features and you're done! * Uncheck the 'Use Printer Offline' option. Where the status shows 'Offline,' click the word 'Offline' and then click the 'Printer' option on the pop-up window that results. Normally the "Printer Status unknown" error should be resolved. Click the icon for the HP printer you wish to use. When the Reset is completed, close all windows and open the HP Smart app.ĥ. Click on HP Smart app and then click Advanced options.Ĥ.
STEP 4- Then, click on the icon for the HP Printer which you use. STEP 3- Further, click ‘Devices and Printers’. STEP 2- Once Your Computer is active, click on the start menu. The printer can be left off at this step. From Start menu click Settings and then open Apps.Ģ. STEP 1- First, turn on your computer to which the HP Printer is connected. The main problem with this error is that the user cannot use the SCAN option in the HP Smart application to scan a document.įIX: "Printer Status unknown" on HP Smart App.
#CHANGE PRINTER STATUS TO ONLINE HP WINDOWS 10#
Problem in details: On a Windows 10 computer with an HP printer installed, the "Printer Status unknown" error appears in the HP Smart app, despite the fact that the printer prints without any problems from the Web or other applications. The "Printer Status unknown" on HP SMART application, may appear for unknown reasons and prevents the user to use to Scan or the Print function on the printer.
This tutorial contains instructions to resolve the HP Smart app error "Printer Status unknown" on Windows 10 OS.
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